Pie Dough Club & DOUGH Card Q&A
Pie Dough Club and DOUGH Cards
We have a rewards program (Pie Dough Club) and a gift card (DOUGH card) that are designed to provide both a gift card and a loyalty rewards program to our most loyal guests! After signing up, you will immediately start earning rewards on every purchase. Easy as PIE!
What is the loyalty rewards program and how do I join?
The Pie Dough Club is designed to reward loyal guests of the Grand Traverse Pie Company. It is a special program that gives registered members immediate benefits and lots of exciting perks.
There are two easy ways to pick from to join:
- Visit a participating GT Pie location and tell your Customer Service person that you would like to join the Pie Dough Club. You can quickly and easily sign up at the register with just your email address or phone number.
- Register online using your email or phone number. Enter your email or phone number each time you come in and earn rewards.
What do I get and how do I earn rewards?
Once you join the Pie Dough Club and register the card online at gtpie.com, you’re able to earn points that convert to Pie Dough Bucks that can be spent in our shop as well as other perks. They are:
- A 75 point bonus ($5) when you sign up. Use it to get a free slice of fruit pie.
- Birthday reward – $11 will be added to your rewards balance. Use it on a slice of pie à la mode or a 6” mini fruit pie!
- $10 in Pie Dough Bucks will be added to your account for every 150 points earned.
- Check-in at the register with your phone number or email address when paying to earn points.
- Check your points and rewards balances online at any time.
Is there anything that I don’t earn points for?
Yes, you will not earn points for gift card purchases, third-party delivery orders, taxes, gratuity, or purchases made with Rewards.
How do I join the Pie Dough Club using the mobile app? I currently do not have a club membership.
Download the app for your Apple device or for your Android device here. Once you have downloaded the app, register your information on the app. Then you are ready to check-in, show the customer service person your 3-digit check-in code and use this feature to pay with your rewards or added/stored value available on your account.
I am a Pie Dough Club member and someone has given me a new DOUGH card gift card, can I combine this gift card with my Pie Dough Club account?
No, you cannot combine them.
Who can join?
Any person 18 years of age or older who loves GT Pie! If you are between the ages of 13 and 18, you may only use the Pie Dough Club card under the supervision of a parent or legal guardian who agrees to be bound by the terms of use – see Privacy Policy for more information in this regard.
Rewards
How do I use my Pie Dough Bucks?
If you have earned Pie Dough Club rewards dollars you can use them for food, beverages, and retail purchases at participating GT Pie locations. All available rewards dollars will be applied to the subtotal of the check. Any unused portion will remain in your account balance until it is used or expired.
How can I find out what rewards are on my account?
You can check your rewards balance while in any Grand Traverse Pie shop or online by looking your account up here.
I have more than one Pie Dough Club accounts with different credits/rewards/values. Can I combine them on to a single card?
Yes, you can. Please see a shop manager and ask for your accounts to be combined.
Can I let someone else use my points?
Only the registered rewards program member may use the card to redeem points for rewards. However, you can bring someone else along to a participating GT Pie location. If you have enough points for a reward and you pay the check you may treat someone using your points.
Can I combine my points with another person’s points?
No, points from multiple member accounts may not be combined.
Can I share a membership with my spouse or another family member?
Pie Dough Club is intended for individual personal use only, however, we realize family members might share a card. Please know that when multiple members of a family dine together at a participating GT Pie location, if one person pays the entire bill, that person (provided he/she is an active member) will earn points for the entire amount spent (excluding tax and tip). The one registered member is the only one eligible for registration or birthday rewards too.
Does my account ever expire?
Active accounts will never expire. However, Pie Dough Club accounts with no activity for 18 months will be deactivated and all points & rewards credits will be forfeited. Any stored value amounts will remain on the account.
Can I earn points when I purchase a gift card?
No, points are earned for food, beverage, and retail item purchases only (excluding tax and tip).
DOUGH Gift Cards
I see the new DOUGH Cards – what are they?
DOUGH cards are gift cards and Pie Dough Club loyalty cards combined into one. This card is new as of January 11, 2016. They can be used as a gift card only or as a gift card AND loyalty card combined. Either way, the new DOUGH card can have added/stored value put on the card which makes it easier to pay at the register.
Can I add stored value to the Pie Dough Club card I got before January 11, 2016?
Yes, your current Pie Dough Club card has all the same functions as the new “DOUGH Card” (gift/stored value/loyalty card combined). For more details about the additional features on your Pie Dough Club card that was given to you before January 1, 2016 click here.
I want to buy a DOUGH gift card for a friend, how do I do this?
You can purchase a DOUGH gift card at any one of our GT Pie Shop locations or online. We will send the DOUGH gift card right to your recipient with a sentiment if you order online and request a gift message.
I purchased a DOUGH gift card for a friend; can they use that card to become a Pie Dough Club member?
Yes! All they need to do is register the DOUGH gift card number online or better yet download the app!
I would like to purchase a large volume of DOUGH gift cards, do you give discounts?
Let’s talk! Call us at 866-444-7437 and we can discuss what you need and what we may be able to offer.
What is your privacy policy?
GT Pie takes your privacy very seriously. Rest assured we will never rent or sell your email address or information. View our Privacy Policy.
Updated 9/22/20